Matic Health / Patient trackingWORKFLOW
No more waiting in the dark.
A simple link that shows every patient exactly where they stand.
TIME SAVEDFewer “any news?” calls to your rooms.
HOW IT WORKS
From first step to follow-through.
Referral received.
The patient can see that their referral reached your rooms.
Appointment booked.
The booking is confirmed with a clear next step.
Authorisation submitted.
The patient knows the request is with the scheme.
Approved.
The approval status updates automatically.
Admission details.
Time, place, what to bring and who to contact.
After your procedure.
The next step remains clear after the patient goes home.
PATIENT TRACKING01 / 06
ILLUSTRATIVE WORKFLOW
✓Referral received.
✓Next step explained
✓Private link updated
Next step ready ✓
Referral received.
ILLUSTRATIVE WORKFLOW
✓Referral received.
✓Next step explained
✓Private link updated
Next step ready ✓
ILLUSTRATIVE WORKFLOW
✓Appointment booked.
✓Next step explained
✓Private link updated
Next step ready ✓
ILLUSTRATIVE WORKFLOW
✓Authorisation submitted.
✓Next step explained
✓Private link updated
Next step ready ✓
ILLUSTRATIVE WORKFLOW
✓Approved.
✓Next step explained
✓Private link updated
Next step ready ✓
ILLUSTRATIVE WORKFLOW
✓Admission details.
✓Next step explained
✓Private link updated
Next step ready ✓
ILLUSTRATIVE WORKFLOW
✓After your procedure.
✓Next step explained
✓Private link updated
Next step ready ✓
INSIDE THE WORKFLOWEvery case shows
Every case shows
its working.
01 / PATIENT TRACKING
One private link.
Each patient gets a private link by WhatsApp or SMS. It updates automatically as the case moves.
✓ Your team stays in controlILLUSTRATIVE WORKFLOW
✓Referral received
✓Appointment booked
✓Authorisation submitted
Status updated ✓
02 / PATIENT TRACKING
Plain language. Clear next steps.
Patients see their status, the next step, what to bring and who to contact. Nothing clinical, nothing sensitive.
✓ Your team stays in controlILLUSTRATIVE WORKFLOW
✓Approved
✓Admission Tue 06:30
✓Bring your medical aid card
Your next step is clear ✓
WHAT MATIC DOESThe repetitive work,
The repetitive work,
handled.
Sends the private tracking link
Updates status as the case moves
Shows the next step and practical details
Keeps case information current and handles questions that need a person.
Calmer patients, fewer calls, fewer no-shows, and families who trust your practice.
A HEALTH CHECK FOR YOUR ADMIN
Find out where your practice is losing time and money.
We’ll review your last three months of calls, referrals, auths and rejections, and show you exactly where the leaks are. Free, no obligation, and you keep the report.
Set up around how your practice works. Your team approves everything.
Book a free admin health check ↗